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County Pension Saves “Lots of Time”

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During a rigorous RFI process, PTG beat out the competition with its superior defined benefits software and competitive pricing. Now, this county pension fund is able to do what used to take days in just a few hours.

Challenges

This County faced significant challenges they were trying to resolve: maintaining and growing the fund balances; keeping track of former employees and getting them paid correctly; inability to perform cost of living adjustments; poor tracking of employee retirement records, including wages, contributions, interest, and the employee’s total summary of their retirement account.


THE SOLUTION

The County chose PTG over other providers

The County learned about PTG through various conferences and chose PTG over other providers because they felt PTG’s “product was the most superior and was priced competitively.” The PTG system provided a comprehensive solution that allowed the County to streamline their processes and maintain accurate records.

THE RESULTS

PTG has helped this County automate their entire system, leading to significant time savings and improved accuracy.

A county representative shared, “PensionPro has made my life tremendously easier when entering new retirees into the system.” Another representative noted that “the system has made our office much more productive, allowing us to complete more work in a shorter time period.”

Impact

PTG has had a materially positive impact on this County’s operations. PensionPro has allowed them to maintain all necessary data for their retirement participants and process all related functions quickly. “PTG has saved my staff lots of time…things that used to take days and reduced it to hours.” “Tracking of service time and class codes, along with the overall organization of employee records, has been a great feature.” The staff has benefitted from “the ease of processing terminated refunds, retirement payroll, and the ability to see an employee’s full employment history/contribution history all in one place.”

Conclusion

The County’s experience with PTG has been exceptional. “The staff has always been courteous and responsive to any questions or concerns.” “PensionPro is a great, user-friendly system to work with that can provide you with basically any information you need about employees or retirees instantly.” “We would highly recommend this product to anyone,” concluded a county representative.

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