Such as a report that shows the beneficiary information. This has helped the members keep their beneficiaries up to date. “Implementation was good” and “the staff has always been courteous with any questions I had about the system”, elaborated the county representative.
Impact
The biggest area of impact for this County was working on retirements. PTG’s tools have helped them get to the average salary quicker. “The Pay Date Earnings Report…has cut my time down tremendously when working on a retirement”, noted the county representative.
Conclusion
The County’s experience with PTG has been positive and concluded, “The staff has always been courteous with any questions I had about the system. They listened, but it was not always possible to do the things we would like to have done.”
